IT Support & Consultancy · South Wales

Fetch. Fix. Done.

Practical IT. No Waffle.

From home broadband headaches to full Microsoft 365 deployments — TechDog delivers real solutions for homes and small businesses across South Wales. We love making technology work for people, so life gets a little simpler.

AZ-900 Certified MS-900 Certified MS-102 In Progress SC+ Cleared Cardiff & Surrounding Areas
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Services

Whether you need someone to sort your home Wi-Fi or build a complete IT environment for your business, we've got you covered.

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Home & Small Biz Support

Friendly, jargon-free help for everyday tech problems — remotely or on-site.

  • Broadband & router setup
  • Wi-Fi coverage & troubleshooting
  • New device setup & data transfer
  • General IT support & advice
  • Remote support available
☁️

Microsoft 365 & Cloud

Certified Microsoft 365 administration for businesses of all sizes.

  • M365 tenant setup & migration
  • Exchange, Teams, SharePoint
  • Intune device management
  • Entra ID, MFA & security policies
  • Azure infrastructure & VMs
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Infrastructure & Networking

Solid, secure network and server environments — built right first time.

  • VLAN design & implementation
  • Firewall config (Zyxel, Draytek, TP-Link)
  • Hyper-V & Windows Server
  • VPN & secure remote access
  • Multi-site network rollouts
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IT Consultancy

Strategic IT advice without the enterprise price tag — practical and honest.

  • IT reviews & roadmaps
  • Cloud migration planning
  • Security & compliance guidance
  • Vendor & licensing advice
  • Process automation (Power Automate)
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Device Repairs

Laptop, desktop, tablet or phone playing up? Drop it in — TechDog fixes it.

  • Laptop & desktop repairs
  • Phone & tablet screen replacements
  • Virus & malware removal
  • Hardware upgrades (RAM, SSD, battery)
  • Data recovery & backup setup

Who's Behind TechDog?

TechDog is a South Wales IT consultancy with a proven track record delivering end-to-end IT environments for businesses of all sizes — with a particular focus on the care sector, where we understand the operational pressures, compliance requirements and need for reliable, always-on technology.

We've built complete Microsoft 365 environments from scratch, designed multi-site network infrastructure, managed device estates across Windows, macOS and iOS, and supported organisations through complex migrations — all within regulated, security-conscious settings.

What makes us a little different: our founder Rob brings a background that spans IT, music and care. A classically trained pianist and jazz musician, sound technician, support worker and trained trauma therapist — we understand people as much as technology. At the heart of everything we do is a simple belief: technology should work for people and help them live simpler lives. That means we're genuinely useful to organisations in the arts, music and care sectors, as well as businesses and individuals generally.

AZ-900 MS-900 MS-102 · In Progress
15+
Years in IT Roles
3
Microsoft Certs
(2 held, 1 in progress)
M365
Multi-tenant Admin Experience
SC+
Security Clearance (Lapsed)

Real IT. Straight Talking.

No call centres. No unnecessary upselling. Just honest advice and solid work.

No Jargon

We explain things clearly and offer bespoke training — whether you're a complete beginner or a fellow IT pro.

On-site & Remote

We cover South Wales and surrounding areas in person, and can support many issues remotely.

Properly Qualified

Microsoft certified with hands-on experience across real-world environments.

Flexible & Practical

No rigid packages — we work around what you actually need and what makes sense for your budget.

People First

With backgrounds in care, trauma support and music, we understand that technology is only as good as the people using it — and we take that seriously.

Meet Rob

Rob Young - TechDog

Rob & friend. Both equally opinionated about IT.

Hi, I'm Rob — the person behind TechDog. Based in South Wales, I'm an IT consultant and infrastructure engineer with a background that goes a fair bit beyond the server room.

Alongside IT, I'm a classically trained pianist, jazz musician and sound technician. I also work as a support worker and am trained in trauma therapy — which means I bring a genuine understanding of people, not just technology, to everything I do.

I started TechDog because I believe technology should make life simpler, not more complicated. Whether that's helping a care home get their devices under control, teaching someone how to get the most out of AI tools, or building a full Microsoft 365 environment from scratch — the goal is always the same: make it work for the people using it.

When I'm not sorting IT problems, you'll find me at a piano, on a stage, or being judged by a Bull Terrier. 🐾

Let's Talk

Got a question, a project, or just not sure where to start? Drop us a message.

Get in Touch

We're happy to have an informal chat about what you need — no obligation, no pressure.

📍 South Wales · Cardiff & Surrounding Areas

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